Work With Me

As a business owner you spend lots of time on mundane routine tasks which take your time and attention away from the more creative elements of your business. Why not let me take care of those tasks for you and give you back some precious time.

Through hiring me you’ll experience more freedom and greater organisation, giving you more time to develop your business and work on the things you love to do – professionally and personally. An extra hour a day, 5 days a week, adds up to 260 hours over the year. What would you do with that extra time? Spend more time building your business? Enjoying that hobby you never have time for? Making memories with family and friends? Or something else?

My services are listed below and I would love to discuss with you how I can personalise these to meet your requirements. 

I do not outsource any of my services which means that I am the only person working with you. Therefore I get to know your needs and requirements in depth, and will quickly become an indispensable part of your business.

Services

WordPress

WordPress content/page updates
New WordPress themes
WordPress theme tweaks (colours, fonts etc)
WordPress website maintenance

Project Management

Setting up a Project Management System
Setting up milestones and tasks
Managing/monitoring project

Inbox Management

Categorising & filing emails
Setting up automatic filtering
Replying to relevant emails
Setting up canned/automatic responses
Email account set-up (including GSuite & Office 365)

General Administration

Calendar management
Travel arrangements
Document creation
General typing/wordprocessing
Spreadsheet creation
Proofreading/Formatting

Client Support

Dealing with initial enquiry from prospective clients
Sending proposals
Onboarding/offboarding of clients
Replying to client enquiries/questions
Contract submission/signing
Invoicing

Social Media

Branded account set-up
Scheduling posts/tweets

Blog Management

Blog post editing and formatting
Image sourcing
Blog post scheduling

Email Marketing

Set-up using chosen platform
Formatting newsletter
Scheduling of newsletter
Management of distribution list

Rates and Packages

I offer packages starting at just 150€ per month. Click the button below to find more information about my Rates and Packages.

Getting Started

Getting started is as easy as 1 2 3!

Step 1

Contact me using the enquiry form and tell me a little bit about yourself and your VA needs.

Step 2

We discuss your requirements and work out how many hours you would need a month. We agree on a package or I put together a bespoke package proposal for you. 

Step 3

I then issue my client service agreement (signing is easy online), together with an initial invoice for the package you are purchasing.

What Isn't Included

It's important to note that I don't provide the following services.

Fixed Working Hours

I work to deadlines rather than set times, for example, instead of responding between 9am and 5pm in any particular time zone, I respond within 24 hours Monday to Friday, usually more quickly.

Financial Services

Accounting is not included in my service as it’s a specialist skill that requires specific knowledge of the laws where your business is formed and the corresponding financial requirements. However, I am happy to produce invoices on your behalf and other related services (eg chasing for payment) and I can supply your bookkeeper or accountant with anything that runs through my operations such as sales, invoices and/or digital receipts.

Fixed Working Hours

I offer a purely digital service, so anything that requires a "real-time" attendance such as 'live’ chat or answering phone calls - isn't available through my service.

Additional Information

I am closed on Spanish (Andalucía) Public Holidays and The Christmas and New Year Holidays. If you require cover during the days, please contact me for further assistance.

Testimonials

"Tracy is a highly professional administrator, with great integrity. With her eye for detail, organisation skills and creative flair, she would be a great asset to anyone’s business."

Joanna Cheffins

In-house Counsel
"Tracy proved an excellent administrator for a busy team with a large and diverse client base. She was always on top of things, calmly resolving problems long before we became aware of them"

Helen Jackson

Previous Head of Legal Services
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