All prices quoted are in USD and are exclusive of any applicable taxes (VAT). VAT will be added to the final invoice where applicable.
Prices in EUR or GBP are available upon request and this can be discussed during our initial chat.
All packages must be paid for in advance. Any time used over and above the retainer packages will be charged at the relevant hourly rate (as quoted in the service agreement). You will be informed when you are nearing the end of your purchased hours.
Unused hours on retainer packages may be carried over for a period of 1 month.
Hours on the hourly packages must be used within 3 months.
All work is required to be scheduled to mutually agreed deadlines, however, I appreciate you may occasionally need work done with speed, efficiency and accuracy, meeting tighter than normal deadlines which haven’t been discussed in advance. My quick turnaround service guarantees my usual level of quality, but fast! My express service rate is $35 per hour and is subject to availability (minimum 1 hour charged for).
I use time monitoring software and charge you by the minute (minimum 5 minutes per work session).